Introduction

At our company, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website https://www.novancestudio.com.

Data we collect

Data you provide directly:

• Name
• Email adress
• Phone number
• Messages, project details submitted through contact forms.

Automatically collected data:

• IP adress
• Browser type and version
• Data usage (pages visited, time spent)
• Device information
• Cookies and tracking technologies

Data from third parties

• Service providers
• Social media platforms (if you interact with our content)

How we use your data

We use personal data for responding to enquiries and providing quotations, delivering and managing projects, customer support and communication, marketing communications (only with prior consent).

We never sell personal data.

Sharing and Disclosure

We may share personal data with:

• service providers: website hosting system, email and communication platforms, analytics tools. These partners are bound by GDPR-complaint agreements and cannot use your data for their own purposes.
• Legal authorities: Only when required by law or legal processes
• International transfers: If your data is transferred outside the EU/EEA, we ensure adequate safeguards such as: Standard Contractual Clauses (SCCs), Adequacy decisions, EU-compliant contracts

Data Retention

We keep personal data only as long as necessary for the purpose it was collected for, and legal retention periods (e.g. tax documentation)

After the retention period the data is securely deleted or anonymized.

Your rights under GDPR

You have the right to:

• Access your personal data
• Rectify incorrect or incomplete data
• Delete your data
• Restrict or object processing
• Withdraw consent at any time
• Data portability
• File a complaint

To exercise these rights email us at: info@novancestudio.com

Cookies and tracking

Our website uses cookies to enhance functionality, analyze traffic and personalize content. You can accept, modify, or decline cookie settings at anytime. For more details see our cookie policy.

Data security

We implement appropriate technical and organizational measures including: SSL encryption, restricted access to personal data, secure data storage, regular system updates, confidentiality agreements with staff and service providers.

Despite our effort, no system is 100% secure, but we continually work to safeguard your data.

Children’s Privacy

We do not knowingly collect data from individuals under 16 years of age. If you believe a minor has submitted information to us, contact us for removal.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact information

If you have any questions or requests regarding this privacy policy or your personal data, conact us at:

Email: info@novancestudio.com

Phone: +34 623 16 18 66